![]() If you’re using a Mobile Security Key, try re-syncing your app with our servers:.You have 60 seconds to enter the code from your device, if you take longer than that, you may need to try again.A Mobile Security Key can only link to one account. Remember: A Physical Security Key can link to a maximum of 5 different accounts.Make sure you sign in using the account linked to the Security Key you want to use.What can I do if my Security Key is not working properly? You will no longer need to use your Security Key to log into the game and website, but you may be asked to enter One-Time passwords when logging in. You’ll see a confirmation message on-screen. We'll send a One-Time Password to your SW:TOR account’s registered email address.Įnter the One-Time Password exactly as it appears in your mail into the box on and click Continue.Ĭlick Remove my Security Key to confirm you want to remove the key from your account. ![]() After reading them, click Send One-Time Password. Instructions will appear on how to remove your Security Key. Under the Security Key code box, click on Lost your Security Key? To remove your Security Key from your account:Įnter your display name and your password, leave the Security Key code box blank, and click on Log in. You've lost or upgraded the mobile device you had your Security Key installed on.Your Security Key stopped working for some reason.*This only applies to Physical Security Keys, each physical key can link to a maximum of 5 Star Wars: The Old Republic accounts. If you have multiple accounts, you can choose the Link a previously set-up security key option* on the Security Key Setup page to link a Physical Security Key you have already registered to another account. Click Save and the Security Key will link to your account.Enter the code from the back of your Security Key and the code from your mobile Security Key into the webpage.You will be prompted to enter another One-Time Password to ensure you are the account owner. ![]()
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